This privacy policy (“Privacy Policy”) governs how we, UPLIFTED AI LTD.(together, “UPLIFTEDAI” “we”, “our” or “us”) use, collect and store Personal Data we collect or receive from or about you (“you”) such as in the following use cases:
- I.
When you browse or visit our platform or our website, https://www.uplifted.ai/ (“Website”)
When you make use of, or interact with, our Website
a. When you register to receive early access to Uplifted and our product
b. When you create, log in to or make use of your account
c. When you subscribe to our distribution list(s) / newsletter(s) / blog(s)II.- III.
When you attend a marketing event, conferences and/or we exchange business cards and you provide us with your Personal Data
- IV.
When you contact us (e.g. customer support, need help, submit a request)
- V.
When we use the Personal Data of our customers (e.g. contact details)
- VI.
When we use the Personal Data of our service providers (e.g. contact details)
- VII.
When we process your job application
- VIII.
When you interact with us on our social media profiles (e.g., LinkedIn)
Please read this Privacy Policy carefully, so you can understand our practices and your rights in relation to personal data. "Personal Data" or "Personal Information" means any information that can be used, alone or together with other data, to uniquely identify any living human being and any information deemed as Personally Identifiable Information by privacy laws. Please note that this is a master privacy policy and some of its provisions only apply to individuals in certain jurisdictions. For example, the legal basis in the table below is only relevant to GDPR-protected individuals. Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory right, including your rights to a remedy or means of enforcement.
Table of contents:
- What information we collect, why we collect it, and how it is used
- How we protect and retain your Personal Data
- How we share your Personal Data
- Additional information regarding transfers of Personal Data
- Your privacy rights
- Use by children
- Interaction with third party products
- Log files
- Analytic tools
- Specific provisions applicable under California law
- Contact us
This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement significant changes to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.
1. WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED
Specific Personal Data we collect
Why is the Personal Data collected and for what purposes?
Legal basis (GDPR only, if applicable)
Consequences of not providing the Personal Data
When you browse or visit our platform or our Website
Cookies, analytic tools and log files
- To collect and store information
- To review or improve the usage and operations of our Website
- To analyze trends
- To administer the Website
- To track users’ movement around the Website
- To provide you with customized content, targeted offers, and advertising on the Website and across other third-party sites, and to determine the effectiveness of promotional campaigns
Legitimate interest (e.g., essential cookies)
Consent (obtained via the cookie consent mechanism)
Certain non-essential Website features may not be available
Read more about the purposes of each cookie here
When you register to receive early access to Uplifted and our product
- Full Name
- Work email address
- Website url
- To give you early access to Uplifted and its Product.
Legitimate interest (e.g., to send you the requestedvinformation)
Cannot give you early access to Uplifted and its Product.
When you log in to or make use of your account
- Work email address
- Password
- To send you a link to create an account
- To give you access to the customer-exclusive portion of the Website
- To allow you to configure the platform settings
- To allow you to manage your video content
Legitimate interest (e.g., to allow you to make use of our services)
Cannot send you a link to create an account
Cannot give you access to the customer-exclusive portion of the Website
Cannot allow you to configure the platform settings
Cannot allow you to manage your video content
When you subscribe to our distribution list(s) / newsletter(s) / blog(s)
- Full name
- Email address
- Any other information that you decide to provide us with
- To send you marketing communications
Concent
Cannot send you marketing communications
When you attend a marketing event, conference and/or we exchange business cards and you provide us with your Personal Data
- Full name
- Email address
- Company name
- Phone number
- Any other information you decide to provide us with
- To communicate with you
- To establish a business connection with you
Depending on the context, our legal basis for collecting this information is the consent you give us for this purpose, legitimate interest (e.g., to send you more information about Uplifted), and/or for the purposes of pre-contractual discussions
Cannot communicate with you
Cannot establish a business connection with you
When you contact us (e.g. customer support, need help, submit a request)
- Full name
- Email address
- Phone number
- Company name
- Request
- Any other information you decide to provide us with
- To address your request
- To provide you with customer support
Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
Cannot address your request
Cannot provide you with customer support
When we use the Personal Data of our customers (e.g. contact details)
- Full name
- Email address
- Company name
- Phone number
- Establishment name and details (e.g., address)
- Job position
- Any other information you decide to provide us with
- To contact our customers
- To perform the applicable agreement
Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
Legitimate interest (e.g., to communicate with the customer)
- Cannot contact our partner establishments
- Cannot perform the applicable agreement
When we use the Personal Data of our service provider (e.g. contact details)
- Full name
- Email address
- Company name
- Phone number
- Company name and details
- Job position
- Any other information you decide to provide us with
- To contact our service provider
- To perform the applicable agreement
- To communicate with the service providers
Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
Legitimate interest (e.g., to communicate with our service provider)
Cannot contact our service provider
Cannot perform the applicable agreement
Cannot communicate with the service providers
When we process your job application
- Full name
- Email address
- Phone number
- Cover letter
- CV
- Any other information you decide to provide us with
- To process your job application
- To assess you as a candidate
Processing is necessary for the performance of a contract to which the data subject is party or in order
to take steps at the request of the data subject prior to entering into a contract.
Cannot process your job application
Cannot assess you as a candidate
When you interact with us on our social media profiles (e.g., LinkedIn)
- Full name
- Email address
- Any other information you decide to provide us with
- To reply and/or respond to your request or question
- To establish a business connection
Depending on the context, our legal basis for collecting this information is the consent you give us for this purpose, legitimate interest (e.g., to send you more information about Uplifted), and/or for the purposes of pre-contractual discussions
Cannot respond to your request
Cannot establish a business connection
Finally, please note that some of the above mentioned Personal Data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your Personal Data and further use it for internal and external purposes, including, without limitation, to improve the services and for research purposes. "Anonymous Information" means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).
2. HOW WE PROTECT AND RETAIN YOUR INFORMATION
- 2.1.
Security. We have implemented appropriate technical, organizational and security measures designed to protect your Personal Data. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
- 2.1.
Retention of your Personal Data. Your Personal Data will be stored until we delete the record and we proactively delete it or you send a valid deletion request, please note that in some circumstances we may store your Personal Data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings.
3. HOW WE SHARE YOUR PERSONAL DATA
We may share your Personal Data as follows:
- 3.1.
To the extent necessary, with regulators, courts or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;
- 3.2.
If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your Personal Data to such third party (whether actual or potential) in connection with the foregoing events;
- 3.3.
In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your Personal Data in connection with the foregoing events, including, in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company; and/or
- 3.4.
Where you have provided your consent to us sharing or transferring your Personal Data (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality).
If you want to receive the list of the current recipients of your Personal Data, please make your request by contacting us to privacy@uplifted.ai.
4. ADDITIONAL INFORMATION REGARDING TRANSFERS OF PERSONAL DATA
- 4.1.
Where we transfer your Personal Data outside of your jurisdiction (for example to third parties who provide us with Service), we will generally obtain contractual commitments from them to protect your Personal Data. When Uplifted engages in such transfers of personal information, Uplifted will use commercially reasonable efforts to have in place contracts with such service providers to protect your data.
- 4.2.
Where we transfer your Personal Data outside of your jurisdiction (for example to third parties who provide us with Service), we will generally obtain contractual commitments from them to protect your Personal Data. When Uplifted engages in such transfers of personal information, Uplifted will use commercially reasonable efforts to have in place contracts with such service providers to protect your data.
5. YOUR PRIVACY RIGHTS. HOW TO DELETE YOUR ACCOUNT
- 5.1.
Rights: The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by the GDPR):
- You have a right to access Personal Data held about you. Your right of access may normally be exercised free of charge, however we reserve the right to charge an appropriate administrative fee where permitted by applicable law;
- You have the right to request that we rectify any Personal Data we hold that is inaccurate or misleading;
- You have the right to request the erasure/deletion of your Personal Data (e.g. from our records). Please note that there may be circumstances in which we are required to retain your Personal Data, for example for the establishment, exercise or defense of legal claims;
- You have the right to object, to or to request restriction, of the processing;
- You have the right to data portability. This means that you may have the right to receive your Personal Data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller;
- You have the right to object to profiling;
- You have the right to withdraw your consent at any time. Please note that there may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations. Also, please note that the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;
- You also have a right to request certain details of the basis on which your Personal Data is transferred outside the European Economic Area, but data transfer agreements and/or other details may need to be partially redacted for reasons of commercial confidentiality.
- You have a right to lodge a complaint with your local data protection supervisory authority (i.e., your place of habitual residence, place or work or place of alleged infringement) at any time or before the relevant institutions in your place of residence. We ask that you please attempt to resolve any issues with us before you contact your local supervisory authority and/or relevant institution.
You can exercise your rights by contacting us to privacy@uplifted.ai. You may use an authorized agent to submit a request on your behalf if you provide the authorized agent written permission signed by you. To protect your privacy, we may take steps to verify your identity before fulfilling your request. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfill your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.
5.2.- 5.3.
Deleting your account: Should you ever decide to delete your account, you may do so by emailing privacy@uplifted.ai. If you terminate your account, any association between your account and Personal Data we store will no longer be accessible through your account.
6. USE BY CHILDREN
We do not offer our products or services for use by children and, therefore, we do not knowingly collect Personal Data from, and/or about children under the age of eighteen (18). If you are under the age of eighteen (18), do not provide any Personal Data to us without involvement of a parent or a guardian. For the purposes of the GDPR, we do not intend to offer information society services directly to children. In the event that we become aware that you provide Personal Data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at privacy@uplifted.ai.
7. INTERACTION WITH THIRD PARTY PRODUCTS
We enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.
Our App uses Google APIs to enhance your user experience. The use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
8. LOG FILES
We use log files. We use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information.
9. ANALYTIC TOOLS
- Google Analytics. The Website and Services uses a tool called "Google Analytics" to collect information about use of the Website and Services. Google Analytics collects information such as how often users visit this Website and Services, what pages they visit when they do so, and what other websites they used prior to coming to this Website and Services. We use the information we get from Google Analytics to maintain and improve the Website and Services. We do not combine the information collected through the use of Google Analytics with Personal Data we collect. Google’s ability to use and share information collected by Google Analytics about your visits to this Website and Services is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
- Mixpanel. We collect Personal Information such as your email address and your user activity through the use of Mixpanel. Mixpanel’s ability to use and share information is governed by the Mixpanel Terms of Use, available at https://mixpanel.com/terms/, and the Mixpanel Privacy Policy, available at https://mixpanel.com/privacy/. You can opt-out of Mixpanel’s services by clicking on the following link: https://mixpanel.com/optout/.
- Hotjar. The Website uses Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see Hotjar’s privacy policy at https://www.hotjar.com/legal/policies/privacy. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our Website and Hotjar’s use of tracking cookies on other websites on this link https://www.hotjar.com/legal/compliance/opt-out.
- Google APIs. Our App integrates with Google APIs to provide certain services. The use and transfer of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. This ensures the data we receive is used only for the purpose it was provided for and in a manner that respects your privacy.
-
- We reserve the right to remove or add new analytic tools.
10. SPECIFIC PROVISIONS APPLICABLE UNDER CALIFORNIA LAW
- 10.1.
Our California Do Not Track Notice: Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers, but we may allow third parties, such as companies that provide us with analytics tools, to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the Services.
11. CONTACT US
If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at privacy@uplifted.ai
Data controller: Uplifted AI Ltd.